Consumer Withdrawal Instructions and Form

Version 1.0.0 — effective 27 August 2026

1. Right to withdraw

If you are an EU/EEA or UK consumer, you generally may withdraw from a paid RankGlide contract within 14 days after contract formation without giving a reason. To meet the deadline, send your decision before the period expires.

2. How to exercise the right

Send an unambiguous statement to Dominik Hladík, IČO 08325561, č.p. 106, 538 65 Řepníky, Czech Republic, or [email protected]. You may use the model form below, but it is not mandatory. Include enough information to identify your account and order. We will acknowledge an electronic withdrawal without undue delay.

3. Effects and immediate performance

We refund payments due under mandatory law, normally using the original payment method and no later than 14 days after receiving a valid notice. If you separately requested service to begin during the withdrawal period, we may charge a proportionate amount for service actually supplied before withdrawal. Statutory exceptions apply only when all required conditions are satisfied. Cancellation outside the withdrawal period follows the Terms.

4. Model withdrawal form

To: Dominik Hladík, č.p. 106, 538 65 Řepníky, Czech Republic — [email protected]
I hereby give notice that I withdraw from my contract for the following RankGlide service:
Order/subscription reference:
Ordered on:
Consumer name:
Consumer address:
Account email:
Date:
Signature (only if submitted on paper):

5. Complaints

Questions may be sent to the email above. Czech consumers may also use ČOI alternative dispute resolution as described in the Terms. Mandatory local rights remain unaffected.